PayPal is well known and recognized as the one of the most successful web payment services. There may be times, however, when it will be necessary to cancel a payment. You can though do the following from the Paypal website if it’s because of an accidental payment, a payment for the wrong person, or a transaction you’ve changed your mind on. Through this blog, the reader will be able to learn steps on How to Cancel Payment on Paypal as well as the circumstances under which cancellation can be administered.
How to Cancel a Pending Payment?
If your payment is still pending, then with the help of PayPal you can cancel the payment. Here are the steps:
Log in to Your PayPal Account:
Access the PayPal website on your browser or launch the PayPal application.
Please, go to the site and input your personal details to sign in to your account.
Navigate to the "Activity" Section:
After signing in choose Activity on the top of the webpage.
This will show all the recent transactions ,the one that you wanted to cancel included.
Locate the Pending Payment:
Find the payment which was discussed in the communicative act and it should be under Pending status.
If you come across the payment, it means click on the button to get more information.
Cancel the Payment:
If the payment is conditional as to whether it is cancellable or not, then you will find the Cancel payment link.
Click on the Cancel button and then click on it again in the pop-up window that states ‘Cancel’ as well.
After this, the amount of the payment is reversed, and it returns to your PayPal balance or the bank account you linked with the account through which the payment was done.
What to Do if the Payment is Completed?
If the payment has been made then it is impossible to cancel it via PayPal platform. In such a situation you will have to ask for a refund from the recipient. Here’s what you can do:
Contact the Recipient:
o In case, contact the third person himself or herself through an email or a phone call.
o Humbly state the facts and demand your money back.
Dispute the Transaction:
o If the recipient is not responsive or even if he/she declines to respond and has not issued a refund you can open a dispute with PayPal.
o Write the license code on a piece of paper or open a new Web browser and navigate to paypal.com, sign in to your account and locate the Resolution Center.
o To open a dispute, follow instructions on the screen by giving explanations about why you should be given your money back.
Escalate to a Claim:
o If the dispute is not settled within 20 days, then the same can be converted into a ‘claim’.
o In some cases they were refunded, then PayPal will then look into the case and then make a decision on whether the refund will be made or not.
Conclusion
Generally, to cancel a payment on PayPal, the payment has to be pending and the following are the steps to follow: However, for completed payments, you must always depend on the reciprocation of the other party or use Paypal’s dispute option. As a user of PayPal, it is crucial to know how the payments work, so that one avoids frequently encountered issues with its handling. In the case of payments, always give attention to make sure such payments get to the intended individual.
