How to Cancel Norton Subscription and Get a Refund Easily

If you’re no longer using Norton or have found an alternative antivirus solution, canceling your subscription and requesting a refund is straightforward. Norton offers a money-back guarantee for eligible users, making the process hassle-free. Here’s a step-by-step guide to help you through the process.

Step 1: Check Your Eligibility for a Refund

Before proceeding, it’s important to ensure you meet the refund criteria:

Norton offers a 60-day money-back guarantee for annual subscriptions.
Refunds are typically available for plans purchased directly from Norton’s official website.

If you’ve purchased from a third-party vendor, contact them for refund options.

Step 2: Cancel Auto-Renewal

Disabling auto-renewal ensures you won’t be charged for future subscriptions. Follow these steps:

Log in to your Norton account at my.norton.com.
Navigate to the “My Subscriptions” section.
Locate your active subscription and select Cancel Auto-Renewal.
Confirm the cancellation.

Step 3: Request a Refund

Once auto-renewal is disabled, you can request a refund:

Visit Norton’s Refund Request Portal on their official website.
Fill out the form with your details, including your subscription ID and reason for cancellation.
Alternatively, contact Norton Customer Support via live chat or phone.

Step 4: Wait for the Refund Process

Norton typically processes refunds within 5-10 business days. You’ll receive the amount back in the original payment method.

Tips for a Smooth Refund Process

Keep your order number and account details handy.
Make sure your request is within the 60-day refund period.
If you face issues, Norton’s support team is available 24/7 to assist.

By following these steps, you can cancel your Norton subscription and secure your refund effortlessly. Always double-check the refund policy and timelines to avoid any delays. With these easy-to-follow instructions, you can manage your subscription confidently and explore other antivirus options if needed.